Driver Shortage Impacts Service Hours

March 10, 2025
What is Impacted and Why

Beginning March 17, 2025, Metro will be reducing service hours. Due to a shortage of drivers, the following routes will continue to serve the public with altered schedules:

  • 2 – Portage
  • 7 – Alamo
  • 14 – West Main

These three routes will suspend half-hour service. They will continue to run on the :15 hourly schedule.

  • 26 – West Centre
  • 27 – Romence

Both routes will end service at 6:45pm Monday through Friday. There will be no Saturday or Sunday service.

myStop Mobile and Track My Bus will be updated on Monday, March 17, 2025, to reflect the changes in service. We look forward to resuming full service to all routes as quickly as possible.

What is Metro Doing to Help?

We understand that riders depend on Metro to maintain steady service and a service reduction impacts that. The good news is that Metro has alternate services to help supplement bus service until we can return to full capacity.

Metro Link – Metro Link vehicles are on-demand and transport riders to appropriate bus stops or to destinations within their operating zones. Download the Metro Link – Kalamazoo app (available for Apple and Android) to see how Metro Link can work for you. Plan, book and pay all within the app. Fares match the Metro bus system!

Metro Connect – Anyone, anywhere, any reason! Metro Connect is a curb-to-curb shared-ride service that goes anywhere in Kalamazoo County (including the VA Medical Center in Battle Creek). This is a great option for folks to have planned travel needs. Register today and you can schedule rides up to seven days in advance. Call 269 – 337 – 8222 for more information!

No matter which Metro service you choose for your transportation needs, we are here to help maximize their effectiveness. If you need assistance determining which service is best, please call us at 269 – 337 – 8222.